Hi Forum, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

I have a team I was added to for development XCode refuses to do it's job. It literally only displays 3 teams, and it refuses to acknowledge the fact that it's missing one of the development teams I am on. All I want to do is test this damn app. I have tried the following: Signing out and back in Clearing the cache at ~/Library/Caches/com.dt.XCode or whatever Clearing the cache at ~/Library/Support/XCode or whatever I really can't be bothered to remember, seeing as how they didn't matter I have tried searching high and low, manually installing certificates, I nuked my keychain after logging out and then restarted, logged back in, STILL NOTHING. I genuinely don't know what to do, and it's so frustrating because this is like, an issue I should have in 2005, not in 2025. Syncing a team from an account should not be something I have to search high and low for, find no answers, and then end up here, posting, when it's literally a GET/POST request. If I am doing something wrong, lord knows what it is. I can sign my other apps no problem.

I am unable to continue due to changing my device when purchasing the Apple Developer Program. I contacted customer service and they said there is no solution. Does this mean I will never be able to purchase the Apple Developer Program? My software has already been developed, I hope Apple officials can give me a chance to appeal

I've tried for more than a week to join the Apple Developer Program without success but with super cryptic replies from Apple Developer Support. Looking to hear whether this has happened to others and how you resolved it. This has happened: Right after I submitted pictures of my driver's license I got the message "There may be an issue with your account that needs to be resolved before you can continue. Please contact support". No further information.. I contact support, they say my ID could not be verified, and does not give any further explanation, and not replying to my question whether I should provide another ID, like passport. Now that I try to click "Enroll", I automatically get the message "Your enrollment could not be completed" - AND my dad's name now appear as the account name! Even though I started from my personal Apple Account. I don't understand what is happening. Family sharing is not on. I'm just hitting a dead end of vague replies and silence from Support, and with no actual error messages on what is wrong I'm at a loss for what to do. Any tips or help is much appreciated.

We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

Just renewed my apple developer program and have paid for it (I see the transaction on my bank account) but the developer portal still shows the "membership expired" message. How long does it take for the portal to recognise the payment? Or did something go wrong?

We are trying the renewal the apple Enterprise program. It asks set of questions after that it shows the below message "Thank you for your request to renew your membership in the Apple Developer Enterprise Program. We’ll review your submission and get back to you shortly to let you know if we can process the renewal or if another program better serves your organization’s needs." We have submitted for review for over two months now. During these two months, we have contacted the official customer service multiple times, only to be told to wait for news. Now, with only a few days left, The status hasn't changed, neither approved nor rejected，what should we do？This account is very important to our company. Thank you

Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. The status is still “waiting for review.” We are ready to test and upload our apps, but we’re blocked until the account is converted. Has anyone else experienced this delay recently? If you’ve been through this and have any advice, I’d really appreciate your help or insights. Thanks in advance.

I’ve submitted several requests over the past days to get help updating the corporation information on my existing, paid Apple Developer account. So far, all I’ve received are automated emails saying “Thanks for contacting Apple Support”—each with a new case ID, but no actual progress. I even tried requesting a phone call multiple times, but that too just resulted in the same meaningless email with yet another case number. Not a single person has contacted me, and the issue remains completely unresolved. This is deeply frustrating and unacceptable, especially when the matter is time-sensitive. It feels like all support channels are shut off. I'm honestly shocked at how unresponsive and ineffective Apple Developer Support has become. I need urgent, human help. How do I escalate this beyond automated replies? Would appreciate if someone from Apple or the community can point me in the right direction. Case ID: 102660240710 Case ID: 102659341033 Case ID: 102660088312 case ID: 102653904957 case ID: 102655915128

Hi everyone, I recently purchased the Apple Developer Program membership. The payment was successful, and Apple Support confirmed that I already have a membership (Case ID: 102656430038). However, my account still doesn’t show any developer privileges, and I’m unable to access the program features. When I try to re-purchase, I get a message saying I already have a membership. Later, I received a message from Developer Support stating that my enrollment couldn’t be completed, with no clear explanation. Has anyone else faced this issue? What could be the reason, and how can I resolve it? If I can’t use the program, I’d like to know how to get a refund or what steps to take for a successful enrollment next time. Thanks, Satvir Singh

Can someone tell me how to unenroll from the developer program?

Can Apple Developer relations please reconsider my application to attend the workshop July 29-31 in Cupertino. As someone on the forefront of AI and solo engineer, getting guidance on launching alongside IOS26 would be really helpful. The unknowns of testing and distribution are a bit difficult to overcome. I do not have 2-5 person team. Its just me. Thank you for your attention to this matter.

Hello, My Apple Developer account has been locked for over a month, but I do not know the reason for the block. I have submitted multiple requests for assistance via this form and other channels, but I have not received any response. Could you please advise what steps I should take to resolve this issue? Is there another contact or department I can reach out to for help with unlocking my developer account? Thank you for your support.

My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?

Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!

Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.

Hello everyone, I build and run the app in iPhone in developer mode but now i am trying to install and run the app in another iPhone in which i did not turned on the developer mode. it installed but not opening without the Developer mode. Is there any another way to install and run the app with Developer mode for one time. If not then tell me the process how i can do publishing in testFlight or appStore. Thanks

Dear Apple Support Team, I am writing to urgently request attention and a clear resolution timeline regarding a critical issue with my Apple Developer Account, which has been ongoing since June 18, 2025. Despite acknowledging that the issue is caused by a backend bug related to the Developer Program contract, and after ticket number 102625528685 was opened, there has been no meaningful progress or timeline provided. My account is currently restricted in a way that prevents me from: Submitting new apps Sending apps for review or updates Creating or managing subscriptions Fully using App Store Connect features For nearly a month now, I have only received generic replies saying that “engineering is investigating.” However, there have been no updates, no estimated timelines, and no temporary solutions offered. This issue is seriously impacting my work and business operations. I am kindly requesting that a senior support representative or engineer directly review this case and provide: A clear explanation of the root cause A realistic timeframe for a solution An interim workaround if the final fix will take more time Please escalate this matter urgently, as my business has already suffered due to this extended delay. I appreciate your understanding and hope to receive a concrete update as soon as possible. Thank you for your support. Sincerely, Soheil