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Getting support
Get a Google support package
Google Cloud offers different support packages to meet different needs, such as
24/7 coverage, phone support, and access to a technical support manager. For
more information, see Cloud Customer Care.
Get support from the community
Ask a question on Stack Overflow
Ask a question about Cloud Router on
Stack Overflow.
Use the tag google-cloud-router for questions about
Cloud Router. This tag not only receives responses from the
Stack Overflow community, but also from Google engineers, who monitor the tag
and offer unofficial support.
Discuss Cloud Router
Visit the Google Cloud
Slack community to discuss
Cloud Router and other Google Cloud products. If you haven't
already joined,
use this form to sign up.
For Cloud Router, join the
#networking
channel.
File bugs or feature requests
To open a feedback form, from the Cloud Router documentation, click
Send feedback near the top right of the page or at the bottom of the page.
Your comments are reviewed by the Cloud Router team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Cloud Router on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-router).\nUse the tag `google-cloud-router` for questions about\nCloud Router. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Cloud Router\n\nVisit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nCloud Router and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Cloud Router, join the\n[`#networking`](https://googlecloud-community.slack.com/messages/C2Q13BM0T/)\nchannel.\n\n\nFile bugs or feature requests\n-----------------------------\n\nTo open a feedback form, from the Cloud Router documentation, click\n**Send feedback** near the top right of the page or at the bottom of the page.\nYour comments are reviewed by the Cloud Router team."]]
