Crazy Egg

What's the #1 challenge you face in getting more website conversions? Getting usable reporting? Knowing what to do with your data? Finding time to test new designs and copywriting? Or even something completely different. We're working on a few new things, so want to hear what we can solve for you. Leave us a DM or comment below :)

Our Surveys tool was originally built to get fast feedback from your website visitors. But we’ve done a terrible job of marketing everything else it’s capable of. So, here are 3 more things you can do with Crazy Egg Surveys: 💸 Automate Inbound Sales - Qualify leads by response, automate email followup, distribute to the right sales rep. 👷♀️ Speed up Support - Route responses to Slack, email, or your CRM. Auto-create support tickets, and link to the relevant Session Recording. 🔍 Conversion Optimization - Trigger surveys on exit intent to see why they’re leaving. Analyze responses alongside heatmaps & session recordings. All 100% free, no card required.

Not all your website visitors are the same. But when gathering user feedback, most brands’ surveys treat them as if they are. Users feel disrespected when forced onto a boilerplate, dehumanized form. Do this and you’ll get a response rate of 0.5% (if you’re lucky). When you ask the same questions to everyone, you’re missing a key element: relevance. If your surveys show irrelevant questions, visitors will leave frustrated. So use conditional logic to personalize each interaction: 🎯 Only ask visitors relevant questions. ↔️ Create dynamic, personalized survey paths. 👩🔧 Send users to Support or the right resource. Crazy Egg’s Surveys tool comes with conditional logic out of the box. And it’s 100% free.

What are you using for Website Surveys? We’ve looked, and found most survey tools are overpriced or overcomplicated. One starts at $39/month just for basic functionality. Another gives just 25 responses per month, and if you need more, forces you to book a demo. That’s why we made Crazy Egg Surveys simple to setup, and 100% free. 👉 So tell us: what’s missing from the tool that you need? Better targeting, more integrations? Drop a comment or DM us — our product team’s looking for suggestions. #marketing #growth #ux #customerfeedback #crazyegg

Crazy Egg can now send you notifications when your website reaches a Conversion Goal or receives a survey response. You can get these via email, Slack, API, or Zapier. With these notifications, you can: 📩 Send your Support team an email or Slack notification when a user asks for assistance in a survey response. 💸 Send your Sales team a Slack notification when a lead submits a form. ⭐ Sync NPS scores and Survey feedback to your CRM or Marketing Automation tools (via Zapier). To set up notifications in Crazy Egg, click “🔔 Get Notified” from the Goals or Survey Results pages.

We’ve made some long-awaited improvements to A/B Test reporting in Crazy Egg, making it far easier to understand how your page designs are performing — without clogging your reports with unhelpful data. These updates are now live for all A/B Testing users, both new and existing: 📊 Time-series charts on test performance 🔎 Compare conversion rates for multiple conversion goals 🤓 Statistical significance reporting

It’s finally here. You can now filter across all your Website Heatmaps using multiple visitor segments, giving you better clarity on how different users are behaving on your website. With these filters, you can generate Heatmaps focused on activity from specific types of visitors: 👥 Audience Segment: New vs. Returning, Country, Day of Week, Time of Day 🔎 Traffic Source: Previous page/domain, Search Engine, UTM parameters 📊 Engagement Type: Rage Clicks only, Dead Clicks only, Time to Click, Mouse Button 🖥️ Technology: Device, Browser, Operating System, Window Size ➕ Your own Custom Variables. Heatmap data filters are fully available now for all Crazy Egg subscription plans. Happy analyzing!

We’re thrilled to announce a powerful new feature that will take your A/B testing to the next level!  Introducing the seamless integration between Crazy Egg A/B Testing and Google Analytics 4 (GA4)! With this integration, you can now: 📈 Gain Deeper Insights: Combine Crazy Egg’s detailed A/B testing results with GA4’s advanced analytics to understand how variations impact user behavior and conversion rates. 📊 Streamline Your Data: Effortlessly synchronize your testing data with GA4 to have all your key metrics and insights in one place. 👩🔧 Optimize More Effectively: Use the combined data to make more informed decisions and drive better results from your experiments.