I've tried raising the limit and I still cannot upload the file. What other things I could try/investigate? @justinh-rahb

Max POST size? 🤔

Oddly enough, increasing the limit fixed the issue but it took a while to properly take an effect. Issue solved, thank you very much.

What code do you exactly use in the server config file?

I'm using text-embedding-3-small As the embedding model. Nginx defualt config: client_max_body_size 500M;

PDF files generally under 1MB get successfully uploaded when I drag and drop. Anything above approximately 1 MB gets the spinning icon for a while and it just disappears. The physical file is uploaded to the server, but you don't see it in the open web UI chat. The file just disappears in the UI.

I also have the same issue as @0xGitGuy (using a Gateway in GCP)

check upload size limits: adminSettings/Documents - Max Upload Size

Also, if you use some webserver (e.g. nginx) check the setup of upload limits.

Size limit is empty, so should be unlimited. I use the openwebui docker with ollama, if that answers your second remark.

then maybe it's limitted in other place, what it's your document Content Extraction Engine?
(I can upload bigger size files without problems with defaults settings)

My engine is the default. and the issue isn't that I can't upload, the files upload correctly, it's that the llm does not see them if they are larger than 1MB.