Apple Music payment blocked after failed attempts

Hello,


I have a problem with Apple Music. I cannot update my payment for the subscription. My card works fine for other purchases, but not for Apple Music. This happened because when there was no money on the card, Apple Music tried to charge multiple times, and now payments for this subscription are blocked. I would like Apple to unblock the payment so I can renew my subscription.



[Edited by Moderator]

iPhone 15, iOS 17

Posted on Aug 31, 2025 11:54 PM

Reply
1 reply

Sep 1, 2025 03:03 AM in response to Ruslana333

Did you try to add money to your Apple Account balance?

Add money to your Apple Account balance - Apple Support


If available, you can also do that by redeeming Apple Gift Cards, bought in your country:

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


After that, the amount for your unpaid subscription should be deducted from that Apple Account balance.


Apple Music payment blocked after failed attempts

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