Face ID not working on my iPhone 11 Pro Max

Help me fix my Face ID now this password is really a stress to me


[Re-Titled by Moderator]

Original Title: Face ID Not detected

iPhone 11 Pro Max, iOS 18

Posted on Aug 30, 2025 09:21 PM

Reply
1 reply

Aug 30, 2025 11:36 PM in response to Owolabitemitope

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


Face ID not working on my iPhone 11 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.